Unified Inbox for All Your Marketplaces
All your conversations from every platform and account, gathered in one single inbox to save time and never miss a buyer message.
When you sell across multiple platforms and several accounts, messaging quickly becomes unmanageable. You juggle between Vinted, eBay and Vestiaire Collective, and you waste time switching between apps just to keep up with every message.
ControlResell's unified inbox brings all your conversations together in one place: your three Vinted accounts, your eBay account, your Vestiaire Collective account — everything lands in a single inbox.
What changes for you
- Every account in one place: no matter how many accounts or platforms you run, every conversation shows up here
- Reply directly from ControlResell — your message goes out on the right platform, to the right buyer
- Communicate easily with your customers: send a message, make an offer, share photos
- Translate conversations straight from the inbox when you're dealing with international buyers
- Never miss a message again: everything is centralised, so you don't need to check each platform separately
Automated messages are clearly marked
When a message is sent automatically by ControlResell (via the AI agent or favourite messages), a small ControlResell logo appears next to it. Just like on WhatsApp, you can see when the message was sent and when it was delivered to the marketplace (Vinted, eBay, etc.).
Filters and organisation
Keep your conversations tidy with built-in filters:
- By account: show only the conversations for a specific account
- Pinned: pin important threads so you can find them later. For example, if a buyer asks for photos of you wearing an item, pin the conversation and come back to it once you're ready
- Unread: conversations with messages still waiting for a reply
Send offers and photos
Straight from the inbox, you can:
- Send a message just like on Vinted
- Make a price offer to interested buyers
- Share photos without leaving the app
On the web version, use the /offer shortcut to fire off an offer in seconds from your keyboard.
Availability
| Plan | Unified inbox |
|---|---|
| Starter | Not available |
| Growth | Included |
| Business | Included |
| Enterprise | Included |
The unified inbox is available from the Growth plan onwards (£29.99/month).
In practice, you'll rarely need to use the inbox manually: the AI agent handles negotiations and buyer questions automatically. But whenever you do need it, everything is right there.
Automated Messaging for Vinted Sellers
Auto-negotiate, AI replies to buyer questions, and triggered message flows to boost your Vinted and resale sales around the clock.
Auto-Message Vinted Favourites
Automatically message buyers who favourite your items with personalised, brand-specific offers to turn interest into sales on Vinted and more.